![]() If Google Drive Backup and Sync deleting files persist after the above three methods, users can use a more stable cloud backup tool to back up and sync files to Google Drive. Open Chrome or any browser that you like and head to the Google Drive website and sign in with your Google e-mail and password to proceed.īest Way to Avoid Google Backup and Sync Deleting Files This is only a temporary fix, but if there is something wrong with your sync app and you’re in a rush to upload or access files, this would be a workaround. This step would fix the problem if the syncing issue is app-related. Open the latest version of the program, log in to your account, and check whether it works normally. Navigate to /drive/download/, download and install the latest version of Backup and Sync, which is Drive for desktop.ģ. Windows: Press " Windows + I", then click " Apps", select " Apps & features" on the left, enter " Backup and Sync" in the search box, find the program, and click " Uninstall".Ģ. Mac: Open the Finder, click " Applications", drag " Backup and Sync" to the " Trash" at the bottom, navigate to the “ Go” menu, select " Library", and delete the " Application Support / Google / Drive" folder. Follow the normal steps to uninstall Google Backup and Sync on your computer. Now that Backup and Sync have been replaced by Drive for desktop, you can reinstall the correct program, it may work normally again.ġ. Under normal circumstances, most problems can be solved by reinstalling because your installed version of the software is either old or corrupted. Then, no matter you want to delete files from computer but not Google Drive or delete from Google Drive but not computer, it will no longer sync the changes between your Google Drive and computer automatically. Uncheck the box next to " Sync My Drive to this computer". Click the “ Back up and Sync” icon, on the taskbar on your computer and select " Preferences" from the settings.Ģ. If you want to delete files from the computer only, just remove the syncing.ġ. Similarly, if you find that your files were accidentally deleted files on Google Drive, Google Backup and Sync will delete files from the computer too. Generally, when you delete one file or folder from your Google Drive folder on your computer, it automatically gets deleted from the Google Drive web application too. In the following contents, we will introduce several common effective fixes, you can try them one by one until your problem gets solved. To solve this problem, you can try some common fixes to Google Backup and Sync errors. 4 Fixes to “Google Backup and Sync Deleting Files” Issue You can still solve the Google Drive desktop application problem in this article. ![]() ✎Note: From October 2021, Google Backup and Sync have been upgraded with Drive File Stream to a new app, Drive for desktop. ![]()
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